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Amber Strings Logo_edited_remove-background.webp

10% Off on First order. Use Coupon Code: FIRSTORDER

Digital illustration of an embroidery hoop featuring intricate, warm-toned floral patterns. It sits elegantly atop a stylized arrangement of vibrant green leaves against a dark background.
Graphic logo design featuring orange serif typography and decorative lines against a solid black background. The clean, high-contrast style suggests a brand element.
Amber Strings Logo_remove-background.webp

10% off on First Order. Use Coupon Code: FIRSTORDER

PRIVACY POLICY

At Amber Strings, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you visit or shop through our website, www.amberstringsindia.com.

By using our website, you agree to the practices described in this policy, subject to your rights under applicable laws.

Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Full name

  • Mobile number

  • Email address

  • Billing and shipping address

  • Order details and purchase history

  • Payment transaction details and payment status

  • Information shared through customer support or enquiries

  • Website usage information, such as browsing activity, cookies and device information.

We do not intend to collect unnecessary personal information.

How We Use Your Information

Your information may be used for the following purposes:

  • To process and deliver your orders.

  • To provide order confirmations and shipping updates.

  • To communicate regarding returns, exchanges and customer support.

  • To improve our website, products and shopping experience.

  • To send promotional offers, updates and new collection announcements, where permitted.

  • To prevent fraudulent transactions and maintain website security.

  • To comply with applicable legal and regulatory requirements.

Payment Security

Payments made through our website may be processed by secure third-party payment service providers. Amber Strings does not intend to store complete debit card, credit card or banking passwords on its own systems.

Customers are encouraged to review the privacy and security policies of the respective payment providers.

Sharing of Information

We do not sell or rent your personal information to third parties.

However, certain information may be shared with trusted service providers when necessary to operate our business, including:

  • Courier and logistics partners for order delivery.

  • Payment gateway providers for payment processing.

  • Website hosting and e-commerce service providers.

  • Marketing and analytics service providers, where applicable.

  • Government authorities or legal agencies when required by law.

Such information will be shared only for relevant business, operational or legal purposes

Cookies & Website Analytics

Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, remember preferences and enhance your shopping experience.

You may manage cookie preferences through the available website settings or your browser settings. Disabling certain cookies may affect some website features

Data Protection & Security

We take reasonable measures to protect your personal information against unauthorised access, misuse, loss or disclosure.

However, no online platform or electronic transmission can be guaranteed to be completely secure

Your Privacy Rights

Subject to applicable laws, you may request access to, correction or deletion of your personal information, and may withdraw consent where processing is based on consent.

You may also contact us regarding concerns about how your information is being used

Third-Party Websites

Our website may contain links to third-party websites or services. Amber Strings is not responsible for the privacy practices or content of such external websites

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business operations, website features or applicable laws. Any updated policy will be published on this page with a revised effective date.

Contact Us

For returns and exchanges:

Email: amberstrings.india@gmail.com
WhatsApp: +91 - 9987159300

At Amber Strings, your satisfaction matters to us. Thank you for supporting handmade Indian craftsmanship.

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